The strength of our service lies in our small, dedicated team. Our aim is to build relationships with our patients and their owners, listening to what you want, being honest and transparent in the care we give, getting you the best advice and referring you to specialists when necessary.
We will endeavour to:
- Work tirelessly to avoid suffering in any animal.
- Communicate with you well and explain all your options.
- Be clear in pricing our work, giving you clear estimates for work to be done wherever possible.
- Admit when we are wrong - we may not get it right all the time, but we will work with you to try and achieve the best outcomes.